Write a clear complaint
For water supply, public facilities or unfinished works, record the location, date, problem and previous contact. Attach relevant photographs without exposing private identity or banking information.
Use Jansunwai
Read the conditions on UP Jansunwai, submit an eligible complaint and save its number. Track progress, use the reminder option after the specified period and provide factual feedback on disposal.
RTI requests, matters before a court and requests solely for financial assistance or employment are excluded by the portal.
Village works
When viewing available reports on eGramSwaraj, match the state, district, panchayat and financial year. Distinguish sanctioned amounts, expenditure and physical completion. Ask the panchayat office to explain the relevant work record if needed.
Use the Deoria district portal to identify the local department. Confirm the responsible water service rather than using a helpline intended for another state.